Last updated: July 2026
This policy explains how The Runway Chauffeurs ("we", "us", "our") handles personal information when you use this website or make an enquiry. We are the data controller for the information you provide. This is a template you should review against your final business details and, where appropriate, with a qualified adviser.
Who we are
The Runway Chauffeurs · Company No. 17372054. You can contact us by phone on 07863 218713 or by email at info@therunwaychauffeurs.co.uk.
The information we collect
When you submit an enquiry or quote request, we collect the details you choose to give us, which may include:
- Your name, email address and telephone number
- Journey details such as pickup and destination, dates, times and passenger numbers
- Any additional requirements you tell us about, such as flight numbers, luggage or accessibility needs
Our website does not set analytics or marketing cookies without your consent. See our Cookie Policy for details of the cookies we use.
How we use your information
We use the information you provide to:
- Respond to your enquiry and prepare a quote
- Arrange and carry out any booking you make with us
- Contact you about your journey or booking
- Keep records required for our legitimate business and legal obligations
We do not sell your personal information, and we do not use it for marketing without your consent.
Our legal basis
We rely on the following lawful bases under UK data protection law: your consent (which you give when you submit the enquiry form), the performance of a contract with you (to arrange your travel), and our legitimate interests in operating and improving our service. Where we rely on consent, you can withdraw it at any time.
Sharing your information
We only share your information where necessary to provide our service — for example with the driver assigned to your journey — or where we are required to do so by law. Any third parties who process data on our behalf are required to keep it secure and use it only for the purposes we specify.
How long we keep it
We keep your information only for as long as necessary to respond to your enquiry, fulfil your booking, and meet our legal and accounting obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal information, to object to certain processing, and to data portability. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Security
We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access. Enquiry submissions are transmitted over a secure connection.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Please check back periodically.
Contact us
For any questions about this policy or your personal information, call 07863 218713 or email info@therunwaychauffeurs.co.uk.